Resources
Discover easily accessible resources available for all local NHS General Practices within Surrey and Sussex LMCs
Popular resources
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General Data Protection Regulations (GDPR)
The General Data Protection Regulation (GDPR) - established on 25 May 2018 - is a comprehensive data privacy and security law enacted by the European Union (EU)
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Covert recording of consultations by patients
Patients are legally allowed to record consultations with their GP for personal use, and this does not breach GDPR rules
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Practice Management Signposting
This introduction provides essential signposting to help you confidently navigate your initial weeks in the role
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Off-site Records Storage
Changes in Arrangements for Medical Records Storage and Reimbursement which affect West Sussex, East Sussex and Brighton & Hove
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Certificates for School Absences and Missing Exams
GPs are not contractually obliged to provide a sick note for pupils who are off sick from school, nor are they obliged to provide sickness certification for students who miss an exam or believe their performance was affected due to illness
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Clinical Negligence Scheme for General Practice (CNSGP)
GP Indemnity Arrangements – Update for 2025
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Managing Patient Behaviour and Patient Removal
This resource provides guidance for general practices on managing challenging patient behaviour and, where appropriate, removing a registered patient from the practice list at the request of the partnership [contractor], in line with Schedule 6, Part 2 of the General Medical Services Regulations 2024.
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Salaried GP Maternity Leave Entitlement
This resource advises on a change to the recommended maternity leave policy within the BMA Model Contract
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Prospective Access to Medical Records
The ability for patients to view their medical records online, including documents and test results, from a specified date onwards
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Emotional Support Animal Letters
Emotional Support Animals (ESAs) are not legally recognised in the UK, though some individuals may find therapeutic benefit from their presence
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LMC – Surrey Heartlands LCS Assistance Package 2024/25
This provides a copy of the LMC covering email for the relaunch of Surrey Heartlands LCSs, including a generic guide and all the LCS specifications
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Managing the retirement of a GP Partner
This resource supports practice managers to facilitate the process of a GP partner's retirement
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General Practice Annual Electronic Self-Declaration (eDEC)
This guidance highlights to all practices the required completion of the annual eDEC submission to NHS England and any changes that might apply
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Recording of Residential Institute Codes
Supports accurate recording Residential Institute (RI) Codes for patients who reside in either a care home or residential home
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Cloud-based telephony data collection
NHS England's nine metrics of cloud-based telephony data extracted via CQRS
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Cyber Guidance for GP Practices
Provided by NHS England SWL IT to provide cyber guidance notes for practices
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Seasonal Flu Guide
This guide is designed to help practices plan the operational aspects of their flu delivery programme
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Indemnity/Insurance Arrangements for Data Breach Incidents
Advice letter sent by Dr Julius Parker to Surrey and Sussex LMC practices
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Advertising your Practice
Any General Practice may advertise the services they offer to patients but must follow both GMC and Advertising Standards Authority (ASA) guidance
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Deceased Patients’ Records
This guide explains the changes made to the contract in April 2022 regarding accessing deceased patients' records and outlines your responsibilities when handling such requests