Resources
Discover easily accessible resources available for all local NHS General Practices within Surrey and Sussex LMCs
Popular resources
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Freedom of Information Act (FOIA)
Advice for GPs and practice staff when responding to requests for information
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Reasonable Adjustment Digital Flag
The digital flag ensures that healthcare professionals involved in a patients care are aware of their specific needs with the aim of improving the overall patient experience.
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Reassigning gender and sex identity in GP Medical Records
Overviewing the process for reassigning gender and sex identity in GP held medical records and subsequent screening arrangements
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Covert recording of consultations by patients
Patients are legally allowed to record consultations with their GP for personal use, and this does not breach GDPR rules
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New to Practice Managment (NTPM)
This intoduction for NTPMs provides essential guidance and resources, helping you confidently navigate your initial weeks in the role
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Off-site Records Storage
Changes in Arrangements for Medical Records Storage and Reimbursement which affect West Sussex, East Sussex and Brighton & Hove
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Certificates for School Absences and Missing Exams
GPs are not contractually obliged to provide a sick note for pupils who are off sick from school, nor are they obliged to provide sickness certification for students who miss an exam or believe their performance was affected due to illness
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Clinical Negligence Scheme for General Practice (CNSGP)
GP Indemnity Arrangements – Update for 2025
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Deregistering Patients at the Partnership [Contractors] Request
This resource guides practices when removing a registered patient from their list under Schedule 6, Part 2 of the GMS Regulations 2024
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Salaried GP Maternity Leave Entitlement
This resource advises on a change to the recommended maternity leave policy within the BMA Model Contract
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Prospective Access to Medical Records
The ability for patients to view their medical records online, including documents and test results, from a specified date onwards
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Emotional Support Animal Letters
Emotional Support Animals (ESAs) are not legally recognised in the UK, though some individuals may find therapeutic benefit from their presence
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LMC – Surrey Heartlands LCS Assistance Package 2024/25
This provides a copy of the LMC covering email for the relaunch of Surrey Heartlands LCSs, including a generic guide and all the LCS specifications
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Managing the retirement of a GP Partner
This resource supports practice managers to facilitate the process of a GP partner's retirement
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General Practice Annual Electronic Self-Declaration (eDEC)
This guidance highlights to all practices the required completion of the annual eDEC submission to NHS England and any changes that might apply
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Recording of Residential Institute Codes
Supports accurate recording Residential Institute (RI) Codes for patients who reside in either a care home or residential home
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Cloud-based telephony data collection
NHS England's nine metrics of cloud-based telephony data extracted via CQRS
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Cyber Guidance for GP Practices
Provided by NHS England SWL IT to provide cyber guidance notes for practices
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Seasonal Flu Guide
This guide is designed to help practices plan the operational aspects of their flu delivery programme
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What might be expected from a reception team during a CQC inspection?
This guide outlines potential questions for your reception teams during a CQC inspection, based on insights from LMC observations, Federation, and ICB CQC Leads in Surrey and Sussex