Job summary
As our current Practice Manager plans to retire in the next few years, we are offering a flexible recruitment opportunity. We are open to appointing one candidate for a full succession-planning role (Assistant transitioning to Practice Manager), or two candidates to split the operational and strategic leadership functions according to their strengths.
You will work side-by-side with our current Practice Manager and GP Partners, receiving mentoring, targeted professional development, and gradual delegation of strategic responsibilities until you are fully equipped to assume total leadership of the business and operational functions of the practice.
Responsibilities
- Assist with day-to-day non-clinical operations, IT systems, human resources, staff line management, and maintaining CQC compliance under the guidance of the Practice Manager.
- Take ownership of specific workflows such as rota management, patient feedback, and contractual targets (QOF, enhanced services).
- Assume ultimate responsibility for practice leadership, strategic planning, financial budgeting, and external stakeholder engagement (ICB and PCN) upon the departure of the current manager.
Requirements
The person specification
- Experience: proven administrative or operational supervisory experience, ideally within an NHS general practice or primary care setting
- Skills: exceptional leadership, communication, and problem-solving abilities, with strong IT literacy (EMIS Web experience is a distinct advantage)
- Mindset: proactive, resilient, commercially aware, and eager to step up into a senior executive leadership role
About us
Northiam Surgery is consistently rated in the top percentage for patient satisfaction. We are a four GP partner, dispensing, training practice working across two sites at Northiam and Broad Oak. We have a dedicated team working with the partners and practice manager to ensure the smooth running of the surgery is maintained.
Benefits package
- Competitive salary
- Five weeks annual leave pro-rata, with additional leave given dependant on number of years service
- NHS pension
How to apply
Please submit your CV with a covering letter to Dr Sally Parnell.
By post at:
Dr Parnell and partners
The Surgery
Main Street
Northiam
East Sussex
TN31 6ND
or via email [email protected]