Assistant Practice Manager

Job summary

Join Our Supportive and Collaborative Team.

At Preston Park Surgery, we pride ourselves on being more than just a GP practice we are a dedicated, friendly, and inclusive team working together to deliver the highest standards of patient care.

We are now looking for an experienced and motivated Assistant Practice Manager to join our senior management team. This is a fantastic opportunity to play a key leadership role in a collaborative and supportive environment.

About the role

As Assistant Practice Manager, you’ll be central to the smooth running of our practice. From leading on governance and compliance to supporting workforce development and having oversight of HR processes, you’ll help ensure the practice continues to thrive.

You’ll also deputise for the Practice Manager when required and provide guidance and support to both clinical and non-clinical staff helping to foster a positive working culture where people feel valued and supported.

Responsibilities

Main duties of the job

• Supporting the Practice Manager and Partners in the management and development of the practice
• Leading governance and compliance processes, including CQC preparation
• Providing leadership and guidance to staff, promoting a positive and inclusive culture
• Contributing to strategic planning, business development, and service improvement
• Oversight of HR processes, workforce planning, and staff development
• Coordinating and preparing meetings, agendas, and minutes

Requirements

Person specification

Qualifications – Essential

Education

A good standard of education up to degree level and with a minimum expectation of having both GCSE Maths and English at Grade C or above.

Experience

• Experience in healthcare, NHS, or administrative management role
• Staff supervision, team leadership, or line management experience
• Knowledge of NHS contractual requirements (QOF, Enhanced Services, CQC)
• Competence in managing office systems, rotas, and admin processes
• Experience with clinical systems (e.g. EMIS, SystmOne, Docman) or willingness to learn
• Handling confidential information in line with GDPR

Knowledge & skills

• Understanding of primary care and the NHS environment
• Knowledge of HR processes (recruitment, appraisals, staff development)
• Financial awareness (payroll, invoicing, budget monitoring)
• Strong IT literacy (Microsoft Office suite, databases, spreadsheets)
• Excellent written & verbal communication
• Strong organisational and problem-solving skills

Personal qualities

• Highly organised and detail-focused
• Flexible, adaptable, and resilient under pressure
• Strong interpersonal skills; ability to motivate staff
• Professional, discreet, committed to high standards of patient care
• Able to work independently and as part of a team

About us

We are a friendly, well established and successful GP practice located in the Preston Park area of Brighton and within easy reach of the wonderful Sussex countryside. The area has beautiful beaches, coastal walks and many more outdoor attractions situated on the doorstep.

You will be joining a supportive practice with a cohesive, stable and dynamic team and at the same time enjoy a genuine professional and personal work life balance. We are:- a team of 8 GP Partners, 3 Salaried GPs and an extended Clinical team of 1 Nurse Practitioner, 2 Practice Nurses, 2 HCA, 2 Clinical Pharmacists, a pharmacy technician and a phlebotomist.
A GMS practice taking a prominent role in Preston Park Community Primary Care Network.
List size of 12,745 and growing.
Well organised with high QOF achievement.
System One clinical system.
If you are looking to join a supportive team focusing on quality patient care, with a voice in how you develop and work in General Practice in a nice part of the country then come and join us at Preston Park Surgery.

Benefits package

• Salary Range £42,000.00 – £48,000.00
• NHS Pension scheme
• Car parking in surgery car park