Care co-ordinator

Job Summary

A role within General Practice. To assist and direct patients in accessing the appropriate healthcare in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Duties

• Greet and welcome patients in a professional and friendly manner
• Liaise with our Care Homes
• Answer and direct phone calls to the appropriate department or individual
• Provide general administrative and clerical support
• Maintain a clean and organised reception area

Qualifications

• Excellent verbal and written communication skills
• Strong organisational skills with the ability to multitask effectively
• Professional appearance and demeanour
• Ability to work independently as well as part of a team

• Experienced emis user- Required
• Interest in the search and reports module -Prefered

Please note that this position is for an in-office role at our location.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organisation.