General Data Protection Regulation (GDPR)

Recorded: July 2024

This video includes an expert panel, including Dr. Julius Paker, Chief Executive of SSLMCs, Trudy Slade GPIG and DPO for GP practices in Sussex and East Surrey and Adam Spinks Surrey Heartlands DPO Support Service provider.

CQC: Premises Compliance and Estates 

Recorded: 26 July 2024

The webinar will talk you through your CQC compliance and estates responsibilities.

CQC Compliance and Estates (432kB pdf)

CQC: “Learning from recent CQC Inspections”  

Please find below of file download copy of the slides from a recent (unrecorded) CQC webinar over-viewing the “Learning from recent CQC Inspections”.  

It is important to note the tools noted in Erika Bowker’s presentations are available to Surrey Hearlands Practices only. Please contact your local ICB for further support; the contact details for your local ICB has been inserted into the slide deck itself. 

Download the slide deck

Learning from recent CQC Inspections – Dr. Karthiga Gengatharan (2MB pdf)

Learning from recent CQC Inspections – Erika Bowker (441kB pdf)

CQC Clinical Searches Update

The CQC has a suite of clinical searches which are now routinely used when carrying out inspections of GP practices. This webinar goes into detail about clinical searches, as well as demonstrating how practices can access and use them.

Surrey Heartlands Health and Care Partnership have also interviewed Austin Road Surgery who have provided their tips for a successful CQC Insepction with the new quality standards

Data Governance 101

Recorded: November 2022

with Dr Karthiga Gengatharan, Medical Director, SSLMCS

This includes expert DPO speakers on all matters relating to Data Governance.