Job summary
Join an Outstanding GP Practice. We have an exciting opportunity for an experienced and motivated Operations Manager to join the Senior Management Team at Swan Medical Group.
Based across our Liphook and Liss surgeries, you will be responsible for the day-to-day operational management of three practice sites, ensuring the smooth delivery of high-quality patient services while supporting our dedicated clinical and administrative teams.
Swan Medical Group is proud to have been rated ‘Outstanding’ by CQC. We are looking for a talented manager who shares our commitment to excellence and wants to play a key role in delivering exceptional patient care.
Responsibilities
About the role
Reporting to the Practice Business Manager, the Operations Manager will oversee the daily running of our surgeries and act as Deputy to the Practice Business Manager when required.
Key responsibilities include:
- Managing the day-to-day operations across three practice sites
- Providing effective line management and support to staff
- Ensuring quality, regulatory and compliance standards are maintained and regularly audited
- Leading operational improvements and service delivery initiatives
- Managing complaints and supporting patient liaison
- Working closely with the senior leadership team to ensure the practice continues to deliver outstanding care
Requirements
About you
We are looking for an experienced manager who has:
- Excellent leadership and people management skills
- Strong organisational and problem-solving abilities
- Outstanding communication and interpersonal skills
- A proactive, flexible and collaborative approach
- The ability to work confidently in a fast-paced environment
Experience within Primary Care or another healthcare setting would be advantageous, although applications from candidates with strong operational management experience in other sectors are also welcomed.
About us
Swan Medical Group is proud to have been rated ‘Outstanding’ by CQC. We are looking for a talented manager who shares our commitment to excellence and wants to play a key role in delivering exceptional patient care.
Benefits package
What we offer
- This is a rewarding opportunity to join a secure, supportive and forward-thinking organisation where your work will make a genuine difference to the health and wellbeing of our local community
- NHS pension
- Cycle to work scheme
- EAP
- On site parking
How to apply
Please send your CV and a covering letter outlining your suitability for the role to:
Kerry Ewen, HR Manager
Email: [email protected] & [email protected]
Closing date: 17 July 2026