Where GP Connect Update Record functionality is available and operating as intended, practices should have it enabled in line with contractual requirements. The previously advised fallback of a monitored email account remains appropriate only where GP Connect is not available or does not support the required information exchange.
In addition, changes are being made to align patient choice for pharmacy services with the existing arrangements for dispensing. In practice, this means that when patients are signposted to a pharmacy service, they should not be directed to a specific pharmacy or provider. GPC England is preparing further guidance for practices on this point, similar to the existing “prescription direction” guidance for dispensing.