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| Welcome
to the June 2018 PCSE bulletin |
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This bulletin has been
emailed to the main contact we hold at your practice
only. Please share with colleagues in your practice.
In this bulletin, you will find updates on:
How to notify PCSE of a change
to practice details
GP payments and pensions -
reminders
Coming soon: New online form
for all urgent medical record requests
Planned downtime of Exeter
Systems
Registering blood and organ
donors
Performers
Lists
Notifying PCSE of a
change of practice details
Please
notify PCSE if there is a change to your
practice:
- Name
- Address
- Telephone
number
- Email
address
- Change
of Contract Type e.g. PMS to GMS.
Notifying
PCSE in addition to your CCG will ensure that we keep our
records up to date and that there are no interruption to your
payments, records or supplies services.
Please send notification via the online enquiries
form.
Select ‘Performers Lists’ as the subject enquiry type and put
‘Practice Change of Details’ in the subject box when prompted.
You will also need to include your practice code. Please
provide as much detail on the change as possible and the date
the change is effective from.
These change
notifications will be actioned within five days of receipt. If
the effective date is in the future, the change will be
actioned on or after that date.
GP
Payments
Utility and rent
reimbursements
PCSE
is unable to approve payments for utility, rent or rates
reimbursements.
Please send these claims directly
to your NHS England local area team. Once approved, your NHS
England local team will instruct PCSE to pay the
reimbursements. Please do not send any documentation regarding
reimbursements directly to PCSE. Contact details for local
teams can be accessed here.
End of year pension
administration processing
All
Type 1, Type 2 and estimates received by 28th February 2018
have been processed. Where pension records are accurate and up
to date, the information will be reflected in Total Rewards
Statements that are due to be issued in the summer by NHS
Pensions.
Items received between 1st
March and 30th April are currently being processed.
Please do not send additional funds to cover any pension
adjustments that may be required, these will be deducted from
practice payments. Items received after 1st May
will be processed in due course.
Pension administration
for GP’s joining a practice
When
a new GP joins your practice, it is important that you send an
updated Estimate of
Earnings
to PCSE
via the enquiries form.
This will ensure that pension and seniority payments are as
accurate and up to date as possible.
Medical
Records
Coming soon: New online
form for all urgent medical record
requests
PCSE
will soon be launching a new online form for urgent medical
record requests. The form will be quicker and easier to
complete and will ensure your request gets straight to the
right team as quickly as possible to process.
When a request is submitted using the new form, users will
receive an email confirming receipt along with a case
reference number to use to follow-up if required.
Further information on when the new form will be
available will be provided in the next GP bulletin.
Please note: an urgent medical
record request should only be made for records required for
clinically urgent purposes, or if the request is in relation
to adoption; gender re-assignment; witness protection; or a
safeguarding investigation.
How does the
urgent record request work?
When PCSE receives an
urgent medical record request, we arrange for the patient’s
previous GP to fax or email the information to the new
practice. We will also ask the previous practice to
release the paper medical record in their next CitySprint
collection. If the record is held at a storage facility
we will contact them and ask them to release it to us. Once
the record is received by PCSE, it will also be delivered to
the practice in the usual way via CitySprint. Please note:
this process does not move the paper record any
quicker.
Records for deceased patients
should be requested via the medical records access request
process which can be viewed here.
Planned
downtime of Exeter systems
In November 2017, NHS Digital began a programme of work to
carry out essential NHAIS server maintenance in 28 specific
areas across England.
The final stage of this
work is due to be completed over the weekend 23 - 24 June
2018.
The work will impact access to the Exeter
system which will not be available for any screening
administration tasks, including downloading the HMR101/5 form
or viewing patient histories.
The Exeter
system will be unavailable in the areas listed below between
the hours specified:
| Planned
Maintenance Date |
Areas
Affected |
23
June
Exeter will be unavailable
between 8am and 9pm |
Bradford
(BRA)
Calderdale & Kirklees (YW)
Leeds
(LDS)
Wakefield (WAK) |
24
June
Exeter will be unavailable
between 8am and 9pm |
Avon/Bristol
(BRS)
Somerset (SM)
Sheffield (SHE)
Barnsley (BAA) |
Important
information - Registering blood and organ
donors
Through the Exeter system, NHS England have provided a
facility to register potential blood and organ donors on
National Health Application and Infrastructure Services
(NHAIS) systems. Potential donors can register via the family
doctor services registration form (GMS1). Practices can help
to support blood and organ donation by inputting any
outstanding registrations into Open Exeter. Further guidance
on this is available here.
Did you
know:
- Although
80% of the population support organ donation there are
around 5,900 people on the transplant waiting list and 3
people die every day due to a shortage of organ
donors.
- Over
6,000 daily blood donors help to keep the country going and
one donation makes a massive difference to the people who
receive it. Blood groups such as O negative and B negative
are always in high demand, hence donors with these groups
are especially important.
Contacting
PCSE
Online
form
To
make it simpler for practices to know who to contact in PCSE
for what, an enquiry form is available on the PCSE
website: https://pcse.england.nhs.uk/contact-us/.
We would encourage practices to use this as the form contains
all the required fields PCSE will need to process your query,
and selecting the ‘type of enquiry’ ensures your query gets to
the right team as quickly as possible. The form allows you to
attach documents with your query.
Best
wishes,
Primary Care Support England
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Primary Care Support
England provides administrative and support services for
primary care on behalf of NHS England and is part of Capita
plc.
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