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PFR02 Patient Focus for GP Receptionists

Syder & Young event

Wednesday 20 November 2019 at Godalming Masonic Hall

Views: 36

Times: 13:30 - 16:30

Good handling of customer interaction in a commercial environment is called “customer care”.  In a general practice environment, we tend to call it “Patient Focus”. It involves balancing the needs of the patient with the capacity of the service.

Trainer: Helen Barnaby, Associate Trainer, Syder and Young Ltd.

Location details

Godalming Masonic Hall
Ockford Road, Godalming , GU7 1RQ

Is the training accessible to wheelchairs? Please contact event organisers to discuss

Main contact

Name: Barry Syder

Email: barry.syder@gmail.com

Phone: 07712 194117

If you have any communication or mobility needs that the event organisers need to be aware of please contact them  in advance of the course to let them know.


Cancellations: Bookings which are subsequently cancelled will only be refunded in exceptional circumstances at our discretion and will incur a 5% administration fee.

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Name Cost
Surrey Sussex LMCs members £50.00