ETL12 Effective Team Leadership
Syder & Young event
Thursday 15 November 2018 at Phoenix Surgery
This is an all day event.
Times: 09:30 - 16:00
Food is provided at this event.
Leading a team (whether it is a team of receptionists, or admin staff), is hard work and many team leaders go home exhausted. This workshop will help you manage the team more effectively by working with you to:
• Develop quality standards with the team
• Organise the work of the team
• Set clear objectives for everyone in the team
• Communicate organisational priorities
• Provide supportive feedback
• Set deadlines
• Manage time
• Delegate clearly
Trainer: Pauline Young, Director, Syder and Young Ltd
4 The Waterfront, Goring by Sea, BN12 4FD
Is the training accessible to wheelchairs? Please contact event organisers to discuss
Name: Barry Syder
Phone: 07712 194117
If you have any communication or mobility needs that the event organisers need to be aware of please contact them in advance of the course to let them know.
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