Event listings Bookmark this

REX10 Reaching Excellence for Experienced Receptionists

Syder & Young event

Wednesday 13 June 2018 at Park View Health Partnership

Views: 74

This is an all day event.

Times: 09:30 - 16:00

Food is provided at this event.

This one-day workshop for experienced GP reception staff looks at all aspects of communication with patients, ensuring that everyone understands the importance of balancing the needs of the patient with the capacity of the service.

•    To enable participants to develop their awareness of patient needs
•    To increase participants' awareness of patients' rights and responsibilities
•    To increase understanding of the receptionist's own rights and responsibilities
•    To increase awareness of the receptionist's role as facilitator of effective health care services
•    To review existing interpersonal and communication skills
•    To help participants become aware of the variety of techniques which can be used to establish rapport with patients
•    To suggest ways of obtaining information from patients without being intrusive

Trainer: Karen Sallis, Associate Trainer, Syder and Young Ltd
 

Location details

Park View Health Partnership
Sidney West Primary Care Centre, Lelands Road, Burgess Hill, RH15 8HS

Is the training accessible to wheelchairs? Please contact event organisers to discuss

Main contact

Name: Barry Syder

Email: barry.syder@gmail.com

Phone: 07712 194117

If you have any communication or mobility needs that the event organisers need to be aware of please contact them  in advance of the course to let them know.

 

Cancellations: Bookings which are subsequently cancelled will only be refunded in exceptional circumstances at our discretion and will incur a 5% administration fee.

Book online

Only 1 place left!

This event is nearly fully booked, so please book soon to avoid disappointment.

How to make your booking: Please log in or register for an account first and then return to this page to book.

Name Cost
Surrey Sussex LMCs members £80.00
Non-members £80.00