IPCM6f Assertiveness and Resilience
event
Tuesday 15 December 2020 at Croydon District Masonic Hall
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This is an all day event.
Times: 09:30 - 16:00
Participants will:
- Examine the importance and implications of mental toughness
- Consider a variety of strategies to help you develop resilience in yourself and your colleagues
- Consider where pressure comes from
- Develop strategies to help managers and their teams withstand a significant amount of pressure
- Appreciate how emotion radically affects the results you get
- Understand how your “Self-talk” affects your feelings
- Consider ways to communicate to yourself and to others in assertive ways
- Learn how to talk about what you want, not what you don’t want
- Develop an action plan for new behaviours
Trainer: Pauline Young, Director, Syder and Young Ltd
Location details
Croydon District Masonic Hall
73 Oakfield Road, Croydon, CR0 2UX
Is the training accessible to wheelchairs? Please contact event organisers to discuss
Main contact
Name: Barry Syder
Email: barry.syder@gmail.com
Phone: 07712 194117
If you have any communication or mobility needs that the event organisers need to be aware of please contact them in advance of the course to let them know.
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